Our Policies

Privacy Policy

Last Updated: January 1, 2023

Bino Funeral Systems ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account with our services
  • Use our software solutions
  • Contact us for support or inquiries
  • Participate in surveys or feedback requests

How We Use Your Information

We use the information we collect solely for the purpose of providing and improving our services to you. Specifically, we may use your information to:

  • Create and manage your account
  • Provide customer support and respond to inquiries
  • Process transactions and send related information
  • Improve our products and services
  • Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Third-Party Services

We do not sell or share your personal information with third parties except as necessary to provide our services or as required by law.

Refund Policy

Last Updated: January 1, 2023

No Refund Policy

All sales of Bino Funeral Systems software are final. Due to the nature of our products as digital goods and the immediate access provided upon purchase, we do not offer refunds or exchanges under any circumstances.

By purchasing our software, you acknowledge that you have read and agreed to this no-refund policy.

Exceptions

The only exception to this policy is if required by South African law. In such cases, we will comply with the applicable legal requirements.

Use of Personal Information

Last Updated: January 1, 2023

Purpose Limitation

Bino Funeral Systems collects and uses personal information solely for the purpose of providing our services to you. We do not use your information for any purposes other than those specified at the time of collection.

Types of Information Used

We may use the following types of personal information for service provision:

  • Contact information (name, email, phone number) for account management and communication
  • Business information for service customization
  • Payment information for transaction processing (handled by secure payment processors)
  • Usage data to improve our services

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to legal requirements
  • Object to processing of your personal information

To exercise these rights, please contact us using the information provided in the Contact Us section of this website.

Policy Updates

We may update these policies from time to time. We will notify you of any changes by posting the new policies on this page and updating the "Last Updated" date at the top of each policy.

You are advised to review these policies periodically for any changes. Changes to these policies are effective when they are posted on this page.